INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products does SERPENT offer?

SERPENT specializes in premium-quality Abayas and Sheilas designed with a modern yet modest aesthetic. Our collections combine elegant designs with comfortable, high-quality fabrics.

How do I place an order?

You can place an order directly through our website by selecting your desired items, choosing the correct size or style, and completing checkout using our secure payment system.

Do you offer international shipping?

Yes, SERPENT offers both domestic and Gcc shipping. Delivery timelines may vary depending on your location and local customs procedures.

How long does delivery take?

Orders are usually processed within 1–3 business days. Estimated delivery times will be shared at checkout, though delays may occur due to courier or external factors.

What is your return and exchange policy?

Returns and exchanges are accepted within 7 days of delivery, provided items are unused and in original condition. Please refer to our Refund & Returns Policy for full details.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS